Delivery

At Image and Performance, we prioritize your privacy and ensure discreet packaging for all orders. Should you have any delivery concerns or questions, feel free to reach out to our customer support team at imageandperformance@gmail.com, and we’ll be more than happy to assist you.

Same-Day Dispatch: For orders made and paid for before 2 pm Monday to Friday, we offer same-day dispatch. Please note that we do not offer same-day dispatch on weekends.

Standard Non-Trackable Delivery – Sent by 1st Class Stamp – you should receive your order in 1 to 3 business days but on occasion can take up to 10 business days, unfortunately, we will not be responsible for any lost deliveries due to this method.

Express Delivery – Sent by 1st Class Signed For – you should receive your order in 1 to 3 business days but on occasions can take up to 10 business days. If the order is not received after 10 business days please contact us so we can raise a dispute with royal mail.

Next Day Delivery – Sent by 1 pm Next Day Guaranteed – you should receive your order the next business day if the delivery is late please contact us once the order has been received and we can arrange a postage refund

Address Details: Please ensure that you provide the correct delivery address during checkout. We are unable to refund or resend orders if the wrong delivery address is provided.

Christmas Delivery 2023

Last posting day for delivery by Christmas

Express and Standard Delivery – Tuesday 19th December 2023

Nexty Day Delivery – Thursday 21st December 2023

We will be closed after 2pm on Friday 22nd December and reopen Thursday 28th December 2023