At Image and Performance, we are committed to protecting your privacy and ensuring that all orders are packaged discreetly. If you have any concerns or questions about your delivery, please do not hesitate to reach out to our customer support team at imageandperformance@gmail.com. We are dedicated to providing exceptional service and will be more than happy to assist you with any inquiries.
Tracked 48
For a more secure delivery option, we offer Tracked 48 Hour delivery. This method generally ensures delivery within 2 to 3 business days, but cannot be guaranteed.
Tracked 24
We provide Tracked 24 hour delivery for express delivery. Orders shipped via this method should arrive within 1 to 2 business days, but cannot be guaranteed.
1pm Guaranteed
For urgent orders, we provide 1pm Guaranteed Delivery. Orders shipped via this method should arrive by the next business day, this excludes Saturday and Sunday . In the event of a late delivery, please contact us so we can initiate a dispute with Royal Mail and address the issue promptly.
Address Details
To ensure successful delivery, please double-check that the delivery address provided during checkout is correct. Unfortunately, we are unable to offer refunds or resend orders if the incorrect delivery address is provided. Accurate address information is crucial for timely and accurate delivery of your items.
We appreciate your understanding and cooperation. At Image and Performance, we are committed to delivering your orders efficiently while maintaining the highest standards of customer service. If you have any questions or need further assistance, please contact us at imageandperformance@gmail.com.